At Dreamplay One Casino in India our aim is to make your gaming experience enjoyable and exciting, but we fully support the principle of responsible gambling and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder linked to a strong dependence on gambling, difficulty limiting the money or time spent on gaming, and which can cause harmful consequences not only for the player but also for their relatives.
That is why we provide tools that limit, reduce or stop the gaming activities of our members upon their request. Indeed, every player has the option to:
- Choose to suspend play for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be applied as soon as it is received. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Do I bet increasing amounts of money to achieve the same level of excitement?
- Do I hide from my family or friends the fact that I gamble with money, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it would be time to consider using our tools to set limits or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about any gambling-related issues. We will listen without judgment and will strive to provide all possible solutions and support. Feel free to contact us via live chat or by email at [email protected].
